Thank you for purchasing a Best Pro Lighting Product.
Best Pro Lighting Warrants all its products to be free of defects in material and workmanship under normal use.
Warranty Coverage:
- This warranty Covers any defects in material or workmanship under normal use during the warranty period.
- During the warranty period Best Pro Lighting will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use.
- Maintenance such as periodic cleaning and grease applications are highly recommended. Warranty does not cover erosion and oxidation caused by external and/or environmental factors.
| Directional Lighting | 5 Year Warranty |
|---|---|
| Path/Area Lighting | 5 Year Warranty |
| Well Lighting | 5 Year Warranty |
| Step Deck Lighting | 5 Year Warranty |
| Accessories | 5 Year Warranty |
| Transformers | LIFE TIME WARRANTY |
Void of Warranty:
This Warranty does not cover any problem that is caused by:
- Conditions, malfunctions or damage not resulting from defects in material or workmanship.
- Best Pro Lighting will not be responsible for any misuse or damage resulting from installation negligence.
- Accident, Theft, fire, flood, lightning, power surges or outages, or other events or circumstances outside the control of Best Pro Lighting, or has not been operated in accordance with the operating and installation instructions or has been altered in any way will void warranty.
Merchandise Return Process:
- Must have proof of purchase.
- To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.
- No fixtures, transformers or accessories may be returned by a customer without a prior authorization.
- It is the Buyers responsibility to ship any item(s) back on their expense to be repaired or exchanged. (No exceptions)
- Best Pro Lighting will then ship the items back on BPL expense.
- Call toll free @ 888-882-4823 or email us [email protected]